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Here at Swift Translation Pro, owned by J SEC ELLIS ENTERPRISE and located in Ghana, we are committed to protecting your personal information as well as your right to privacy. If you have any questions or concerns about how this privacy notice works, then please get in touch with a member of the team, and someone will help you.
When you visit the website www.swiftranslationpro.com and/or use any of our translation services, then you are trusting us with your personal information. We take your privacy very seriously, and in this privacy notice we explain the information we collect from you, how we use it, and what rights you have in relation to it.
This privacy policy applies to all information collected through the website www.swiftranslationpro.com, including all email correspondence with us and any other related services or sales.
Please make sure you read this privacy policy carefully as it will help you to make important decisions about the ways in which you share your information with us. If you do not agree to any of the terms in this privacy notice, then you may not use our services.
The personal information that we will collect from you will depend on the context of your interactions with us as well as the choices you have made when using the website www.swiftranslationpro.com including the services and features you have used.
We will collect some personal information which you voluntarily provide to us during the following:
- Registering on the website as a customer or a freelancer.
- If you contact us expressing an interest in our products and services.
- When you interact with customer support.
- When you participate in activities on the site such as posting messages on online forums or otherwise contacting us.
- When you share with us documents and texts you wish to have translated.
Other personal information you could disclose to us could also include the following:
- We will collect your first and last name, and email address when you register for an account.
- We will collect password and security information for account accessing.
- We will collect necessary payment information to process your payment but this information is not stored on our servers.
Text and documents you provide us with for the provision of translation services.
- This could contain sensitive or personal business information and all such information will be treated confidentially.
Information collected automatically
- We may collect some personal information from you such as your IP address or browser and device automatically, but this information can not be used to identify you personally.
- It could also include technical information about the ways in which you use our services.
We process the personal information which you have provided us with to fulfil our business obligations to you, as well as to fulfil any legal obligations we may have which could include:
- To provide you with our products and services and to manager your orders.
- To send administrative information to you.
- To send you marketing and promotional communications, but only when you have consented to this.
- To enforce our terms and conditions.
- For other legitimate business purposes.
We will only ever share your information when we have your consent to do so, in order to comply with laws, and to protect your rights as well as to fulfil our legal obligations to you or to your other business obligations.
We will only ever share your information in the following cases:
- When we have your consent to do so.
- To comply with the law.
- For vital interests and other legal rights.
- To deal with third party providers who may deal with some elements of our business on our behalf.
We may use cookies and other similar tracking technologies to access and store your personal information. Most web browsers are able to accept cookies by default, however if you prefer you can manually change these settings to remove cookies and to reject them. If you choose to remove or reject cookies, then this could affect certain features of the services.
We protect your information using a combination of technical and organisational security measures which are designed to protect the security of any personal information we process.
Under the data protection legislation, all data subjects have the following rights with regards to their personal information:
the right to be informed about the collection and the use of their personal data
the right to access personal data and supplementary information
the right to have inaccurate personal data rectified, or completed if it is incomplete
the right to erasure (to be forgotten) in certain circumstances
the right to restrict processing in certain circumstances
the right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services
the right to object to processing in certain circumstances
rights in relation to automated decision making and profiling
the right to withdraw consent at any time (where relevant)
the right to complain to the Information Commissioner
Please get in touch if you have any further questions.
